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I want to get Windows 10, but I do not see this icon in the notification area (tray):
How do I get the icon to get Windows 10?
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I want to get Windows 10, but I do not see this icon in the notification area (tray):
How do I get the icon to get Windows 10?
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As always, from the Windows 10 FAQ:
Why don’t I have the Get Windows 10 app?
If you don’t see the Get Windows 10 app on your PC, it might be because:
- Your device isn’t up-to-date with at least Windows 7 SP1 or Windows 8.1 Update.
- Windows Update is turned off or is not set to received updates automatically.
- You’ve blocked or uninstalled the necessary Windows Update functionality.
- Your device is not running genuine Windows.
Running Windows Update and installing any available updates will fix the first three issues. Need more help? Go to our Windows Community Forum.
PCs that we determine cannot run Windows 10 will not see the Get Windows 10 app before July 29, 2015. After July 29, 2015, we’ll enable the icon in the system tray. This is to help ensure that you can easily check your PC’s compatibility if you choose.
If your device is managed as part of a school or business network, please check with your IT administrator about upgrading to Windows 10.
Additional info courtesy the answer to this MS Community question:
If you don’t think any of the conditions listed above apply to you and you’re still not seeing the icon, you can also try running the solution below which will verify that your device meets all the prerequisites and will then turn on the Get Windows 10 app:
Copy the following text and paste it into Notepad:
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\UpgradeExperienceIndicators" /v UpgEx | findstr UpgEx
if "%errorlevel%" == "0" GOTO RunGWX
reg add "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Appraiser" /v UtcOnetimeSend /t REG_DWORD /d 1 /f
schtasks /run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"
:CompatCheckRunning
schtasks /query /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"
schtasks /query /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser" | findstr Ready
if NOT "%errorlevel%" == "0" ping localhost >nul &goto :CompatCheckRunning
:RunGWX
schtasks /run /TN "\Microsoft\Windows\Setup\gwx\refreshgwxconfig"
Save the file as "ReserveWin10.cmd" (with the quotes, name can be anything).
Open an elevated (admin) command prompt and run the file from the location you saved it to. For example:
C:\Temp\ReserveWin10.cmd
The script will run until it has an answer.
From http://answers.microsoft.com
The Microsoft Compatibility Appraiser can take 10 – 30 minutes to run, during which the script will continuously provide status reports that it is running. Please be patient.
If the script is failing in an infinite loop, then you don’t have the necessary prerequisite Windows Updates. Besides requiring Windows 7 SP1 or Windows 8.1 Update, you must also have installed:
For Windows 7 SP1:
KB3035583
KB2952664
For Windows 8.1 Update:
KB3035583
KB2976978
oops... non-genuine Windows might have gotten me. I guess I'll have to wait. – Choice – 2015-06-01T21:08:53.337
2I have all the requirements also I ran your script, but I couldn't get the icon. What should I do? – DSaad – 2015-06-01T21:47:09.337
@DSaad: Are you sure you have genuine Windows and the update installed and satisfy all the other conditions? If it still doesn't show up in a few days I suggest you ask on MS Community. They might have further suggestions for you. – Karan – 2015-06-01T21:52:19.840
@Karan I checked my genuinity of my Windows with slmgr/xpr script. – DSaad – 2015-06-01T22:28:18.870
4Run the following in PowerShell: Get-HotFix -Id KB3035583 If it errors out, then you don't have this update. @DSaad, what Edition of Windows are you running? – blaughw – 2015-06-01T23:02:09.297
@blaughw Windows 8.1 Core. – DSaad – 2015-06-01T23:04:01.603
@blaughw
PS C:\Users\XXXXX> Get-HotFix -Id KB3035583
Source Description HotFixID InstalledBy InstalledOn
HP Update KB3035583 NT AUTHORITY\SYSTEM 5/25/2015 12:00:00 AM – DSaad – 2015-06-01T23:05:05.950
@blaughw I restarted my PC and now I have the icon. – DSaad – 2015-06-01T23:30:52.073
3My ultrabook has met all the requirements. I also ran your script and restarted but the icons still doesn't appear :( the script returns with SUCCESS: Attempted to run the scheduled task "\Microsoft\Windows\Setup\gwx\refreshgwxconfig".
– phuclv – 2015-06-02T15:13:33.407
Is there a special condition for VMs? I can't seem to get the icon displaying in a VM and I have quite a few licences just for that. Do I really have to install them on physical machines? – velis – 2015-06-04T06:44:32.440
@velis: The Windows VM is activated? I'm not sure whether they've specifically excluded VMs for now but it's always possible. – Karan – 2015-06-04T06:49:52.430
Of course. Does time of activation matter? – velis – 2015-06-04T07:01:47.947
@velis: Not that I know of. – Karan – 2015-06-04T07:02:48.580
Maybe the VM falls under "Can't run windows 10" category and the icon doesn't appear because of that... though it's the same app that could tell me if that's the case. I see on my other computers that it has a HW check built in (check your upgrade status) – velis – 2015-06-04T07:05:40.183
I got the same message as @LưuVĩnhPhúc. the icon still not showing up. – Kareem – 2015-06-30T02:16:16.967
Don't know the reason why but my HDD has some bad sectors and I had to reinstall windows 8.1. During reinstallation it asked me if I want to reserve windows 10 or not and now it's OK. I don't need to reserve in desktop anymore – phuclv – 2015-06-30T04:06:55.907
I can't see the icon. I installed the 'Windows 10 Missing Icon Fixes' from the link below. Does it matter that I have IE9? I cant upgrade to IE11 because of corporate (compatibility) reasons. http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade/i-want-to-reserve-my-free-copy-of-windows-10-but-i/848b5cce-958b-49ae-a132-a999a883265b?auth=1
– Oxon – 2015-07-21T12:18:16.627Ive invested 2 hours of research in this topic yesterday and what did the trick for me was adding a DWORD Registry Key named "DisableGWX" to HKLM/Software/Microsoft/Windows/CurrentVersion/GWX and give it the value 0 – Merlin Denker – 2015-07-22T08:27:48.940
On a freshly installed system I was not able to get the Get Windows 10 icon until after I ran the Windows Experience Index once. – Michael Hampton – 2015-07-24T22:20:24.980
To those who do not receive the icon even after the script finishes successfully - This was also my case, so I browsed around saw that in Control Panel --> System and Security --> Windows Update, there was a button to reserve my copy. – krb686 – 2015-07-28T00:05:18.437
@MichaelHampton Must have been Win7. Windows 8.1 removed WEI – T.E.D. – 2015-07-30T01:56:53.520
@krb686 - Nope, no button in there either (of course the time to "reserve" is over now). – T.E.D. – 2015-07-30T01:58:19.547
Finally I got this to work (without ever seeing the icon) by running the following from cmd (as admin): wuauclt.exe/updatenow. Source: http://www.windowscentral.com/windows-10-upgrade-not-showing-yet-heres-how-manually-trigger-update
– tabjsina – 2015-07-30T07:09:44.877I saved this script in the "temp" folder, and ran it as an administrator. But from what I can see, every sub instruction within the script is ending with ERROR: The system cannot find the file specified
. This thing is repeating with every sub-instruction in the script, as it runs.
Should I leave the script running? Is the error returned normal? – Manish Giri – 2015-08-28T21:56:17.453
I let this script run for 2 hours and all it ever said was "The system cannot find the file specified" when trying to query scheduled tasks for the Compatibility Appraiser. – jcollum – 2016-05-08T17:09:39.353
4
This script force-launches the 2 sets of scheduled tasks generated by the KB2952664/KB2976978 and KB3035583.
The first set of tasks is running the compatibility appraiser, to determine if your computer can handle Windows 10 according to some criteria (in which case it shows you the icon prior to the 29th). This task does take between 10 and 30 minutes. After that, the second set of tasks (linked to the KB3035583) can be launched, to actually display the icon.
The script above does not really print a friendly message while waiting. All it does is check the status of the force-launched scheduled task, until it comes back from "Running" to "Ready". As such, it can look like the infinite loop they are talking about, but it's not, as long as you don't see that it "failed" somehow. You just have to let it run its course.
For the record, on a computer which had its automatic updates running, or was kept up to date manually, this script has no reason to be required. Indeed, the first required update was available in April 2015, and it registered some scheduled tasks to run this compatibility appraisal. So in this situation, chances are that it ran prior to having KB3035583 installed on your computer.
KB3035583 also adds a set of scheduled tasks (checking at 20:00, if I remember well), so that's why its action is not instant either.
This whole process of showing the icon was meant as a background task, not something jumping as soon as you install it. This is why people rushing all the updates on their system in one day (like myself) don't get the icon instantly. And this is why there is such script, to jumpstart the process, but it's important to let it run its course.
Note: this is based on my own experience, some facts might be wrong. – Gnoupi – 2015-07-26T09:27:07.887
3
Microsoft published 2 KB articles:
The "Get Windows 10" app doesn’t appear in Windows 7 or 8.1
https://support2.microsoft.com/kb/3081048/en-us
Here 2 possible causes why the icon is missing:
- If your device is or has been connected to a domain, or is managed by a system administrator, it may be blocked from the upgrade reservation. Check with your IT administrator.
- If your copy of Windows is not genuine, or if you have a Volume License copy (intended for businesses), the icon will not appear. To check this, open a Command Prompt (from the Start menu or screen, search for cmd, right-click on Command Prompt in the results and select Run as administrator), type slmgr /dli and then hit Enter. A window will appear with the channel in the Description line (Retail, OEM, or Volume), and the License Status. If your copy of Windows is not activated, refer to Knowledge Base article 950929 for more information. If you have a Volume License copy, it does not qualify for the free upgrade.
How to manage Windows 10 notifications and upgrade options
https://support2.microsoft.com/kb/3080541/en-us
2I'd add half my systems have the notification and half don't. Waiting might be an option. – Journeyman Geek – 2015-06-02T05:21:28.583
FWIW: On my Win 8.1 64-bit system (licensed) I went through the accepted answer, it says I'm accepted, and still no icon. Perhaps it doesn't work now that the OS has been released? – T.E.D. – 2015-07-30T02:00:35.987