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I just updated to the latest (as of 7/18/14) Chrome, version 36 and when I relaunched the browser, it's just the window frame and a black screen.
It seems like a page (google.com) is loaded but it's just black. I can right click and get context menus, even a "save image" when I click where the google doodle would be. The cursor changes to text insert when hovering near the address bar. So everything's there... but it's not.
I try to uninstall it and a "Are you sure you want to uninstall Chrome?" dialog flashes quickly then disappears. And that's it. Nothing else.
I restarted my computer and ran a registry scan and nothing related to Google or Chrome came up.
I'm on Windows 7 and have all latest updates installed.
Any thoughts on how to troubleshoot this or force an uninstall?
dmathisen
Posted 2014-07-18T15:22:49.967
Reputation: 211
1Revo might help you uninstall it. – Mitch – 2014-07-18T15:38:43.930
Thanks. It didn't work though :( Flashed the "Are you sure?" dialog for a second, and a "uninstall chrome" window appears in the taskbar, but it does nothing. Doesn't even open a window. – dmathisen – 2014-07-18T15:54:15.040
Oohhh. I tried IObit Uninstaller and it worked! Thanks for the advice. – dmathisen – 2014-07-18T16:16:27.963
In the future, if you run the 4th option down for uninstalling (below moderate, can't remember the name..) it will run the applications installer, and once that's done Revo goes through and removes any left over files. Which, in the case where the uninstaller didn't work, removes all of them – Mitch – 2014-07-18T16:21:48.477
So I reinstalled chrome and still have the black screen issue. Did what you suggested (remove all files) and reinstalled. Still same issue. Makes no sense. – dmathisen – 2014-07-18T16:56:28.180
I'd assume it's a chrome issue, then – Mitch – 2014-07-18T17:00:23.123
It's starting to look it, but no one else seems to have reported issues. – dmathisen – 2014-07-18T17:01:47.800