Printer unable to use Gmail SMTP server

3

I've been following this Google Apps support page to be able to set up scan-to-email using the Gmail SMTP server. The printer is a Samsung CLX-6260 FW.

I've configured it with the following information:

SMTP Server: smtp.gmail.com
Port Number: 465
SMTP Requires Authentication: Yes
- Login ID: <my Google Apps email>
- Password: <my Google Apps email password>
Secure E-Mail Connection with SSL/TLS: Enabled
SMTP Server Connection Timeout: 30

But whenever I test the connection, it fails with a server timeout. I've tried increasing the connection timeout limit, but that doesn't seem to work. Has anyone managed to set this up successfully? How did you do it?

UPDATE: I tried out port 587 and that started working. Haven't gotten around to testing with a VPS, but the output of openssl s_client -connect smtp.gmail.com:465 shows that the connection does work from our network, so if anyone out there knows what the answer might be, I'd love to hear it!

3cheesewheel

Posted 2014-07-17T15:11:11.547

Reputation: 662

You may want to check if your ISP is blocking port 25. – Tanner Faulkner – 2014-07-17T15:14:12.110

Do you have a linux VPS you can use for testing? I'd try listening with netcat, something like nc -vv -l 465, then configure the printer to connect to your VPS instead of Google's mail server. This could help to confirm if there's a routing problem. – jon – 2014-07-17T16:25:28.783

I had a similar question. It seems that Gmail only allows OAuth 2.0 authentication, but you can enable other methods in account settings. http://superuser.com/questions/987842/why-can-i-authenticate-to-my-gmail-account-neither-from-my-printer-nor-from-my

– ziggurism – 2015-10-17T02:43:25.847

Did you enable "unsecure" or "insecure" apps through the gmail web interface? – Thufir – 2016-07-26T11:13:04.867

Answers

1

If possible, try changing the Scanners network configuration to use Google's DNS servers.

  • Set the preferred DNS as 8.8.8.8
  • Set the alternate DNS as 8.8.4.4

Samuel Nicholson

Posted 2014-07-17T15:11:11.547

Reputation: 1 282

I tried this, but it didn't work :( – 3cheesewheel – 2014-07-17T15:53:05.467