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I use Folder Lock Version 5.2.6
Problem : It asks for new password each time I open it.
Bigger Problem : I had locked many folders with this software when it was working fine.
But now I can't access those folders anymore, they're still locked but software doesn't show these folders in its "locked folders list".
How do I unlock them?
The software was working fine for few months - I was able to lock and unlock things in my computer during that period. But all of a sudden the software Folder Lock just got reset somehow.
Things I've Tried :
Locking the locked folder again, but the software Folder Lock turns up and asks for new password over and again.
Looking in the security tab of the properties of the locked folder, but what I see is: The security information you requested is either unavailable or can't be displayed.
OS : Windows 8 Pro
2I would contact the author of this software for support. Have you tried just getting rid of the software? By the nature of the problem its likely a bug in the software itself. – Ramhound – 2013-05-22T13:17:10.607
@Ramhound I have tried to uninstall the software but it can't be done. Sure, I can simply delete it from program files, but I don't think that's gonna unlock those folders. – Shanks – 2013-05-22T13:21:54.670
Have you tried Add/Remove the software, in Control Panel? – Kevdog777 – 2013-05-22T13:23:29.240
@Kevdog777 Yes, it says that the software can be removed form the main program after providing it the correct password. I have tried that too, and nothing happens when I click the uninstall button in options menu of the software. – Shanks – 2013-05-22T13:29:00.450
Is there a way you can say "Forgot Password" or "Reset Password"? – Kevdog777 – 2013-05-22T13:30:08.133
@Kevdog777 The thing is, it does not ask for password, it wants me to set a new password each time I run it. It is assuming that it is its first run on the computer, each time when I run it. And there is no option for Forgot/Reset Password. – Shanks – 2013-05-22T13:34:24.567
@Shanky - You are going to figure out how to remove the software in order us to help you. – Ramhound – 2013-05-22T13:45:31.337