Printer Add button not enabled in ubuntu 12.04

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1

I am trying to set-up a network printer on my system.

Navigated to System Setting>>Printing and viola the Add button out there is disabled.

When i troubleshooted using Help it said that the CUPS print spooler does not appear to be running. To correct this, choose System->Administration->Services from the main menu and look for 'cups' service.

Please tell me what to do in order to add a printer!

vipin8169

Posted 2012-10-18T07:44:45.083

Reputation: 160

Answers

3

When CUPS is not running the Printers panel looks like this on my Ubunbu 12.04:

enter image description here

Is this what you see?

About CUPS:

  • Use this command to check whether CUPS is installed:

    dpkg --list | grep ' cups '
    

    Typical output when installed is:

    ii  cups                1.5.3-0ubuntu4      Common UNIX Printing System(tm) - server
    

    If you don't see any output, install CUPS:

    sudo apt-get install cups
    

    and start it:

    Ubuntu 12.04: sudo service cups start

    Ubuntu 16.04: sudo sudo systemctl start cups.service

  • If it is already installed it may not be running, check it like this:

    ps -ef|grep cups | grep -v grep
    

    Typical output when running is:

    root       925     1  0 Oct17 ?        00:00:00 /usr/sbin/cupsd -F
    

    If you don't see any output CUPS is not running. Start it like this:

    Ubuntu 12.04: sudo service cups start

    Ubuntu 16.04: sudo sudo systemctl start cups.service

Could you try it and post any problems?

More information on CUPS:

jaume

Posted 2012-10-18T07:44:45.083

Reputation: 4 947

this works with ubuntu 16.04 with sudo apt-get install cups – magdmartin – 2017-01-24T14:59:52.523

it gave the following output with first one>> ii cups-pk-helper 0.2.1.2-1 PolicyKit helper to configure cups with fine-grained privileges – vipin8169 – 2012-10-18T09:41:46.140

OK, looks like you don't have CUPS installed, please install it with sudo aptitude install cups. – jaume – 2012-10-18T11:29:38.757

shouldn't it be sudo apt-get install cups – vipin8169 – 2012-10-18T11:39:54.697

aptitude works, sudo apt-get install cups is also OK. There are many posts on differences between aptitude and apt-get. They are pretty equivalent for installing/removing/searching but aptitude provides some more functionality, see http://serverfault.com/questions/21105/whats-the-difference-between-apt-get-and-aptitude. – jaume – 2012-10-18T12:50:32.300

it says>> Unable to fetch some archives – vipin8169 – 2012-10-19T05:26:18.850

Is your Ubuntu computer connected to the Internet? What do you see when you type in a terminal host archive.ubuntu.com? – jaume – 2012-10-19T08:21:37.420

let us continue this discussion in chat

– jaume – 2012-10-19T08:42:31.247

It turns out there was a problem with the proxy settings. vipin8169 could browse the web, but not connect to archive.ubuntu.com. After an hour I noticed we couldn't get it working and referred him to his ISP. Good luck! – jaume – 2012-10-19T10:58:12.653