What is wrong with my HDD?

3

1

HDD

The first value marked in yellow is seen in the picture and the other is:
Current pending Sector Count Current:100 Worst:100 Threshold:0 Raw Values:000000000003
Whatever this problem is, is making my PC freeze. Is there any way to solve this?
What is wrong with my HDD?

Fasih Khatib

Posted 2012-09-19T02:29:45.103

Reputation: 694

It means that the drive is detecting bad sectors and reallocating them to "spare" sectors on the drive. A few such sectors is fairly normal, but if you start getting more and more the drive is dying and should be replaced (or at least backed up) ASAP. – Daniel R Hicks – 2012-09-19T02:36:16.257

Why does it cause my computer to freeze?? – Fasih Khatib – 2012-09-19T02:37:11.180

1When it encounters a bad sector it spends time trying to read it, playing tricks such as moving the read/write head slightly to one side or the other, reading several times and trying to take the "average" of the data, etc. This all takes time. – Daniel R Hicks – 2012-09-19T02:38:25.113

@DanielRHicks So lets assume that it is about to fail and I have to buy a new one, I will lose my genuine OS. Is there anyway to back that up? – Fasih Khatib – 2012-09-19T02:40:35.683

Just boot up and copy your product key down, then back up files that you can. You'd probably be better off backing up from a LiveCD if your Os keeps crashing. – cutrightjm – 2012-09-19T02:46:24.867

@ekaj the product ID that I get in the System Properties is what you are talking about? – Fasih Khatib – 2012-09-19T02:48:05.860

Go to start, right click computer, click properties, the product key for the OS will be at the bottom of that page. – cutrightjm – 2012-09-19T03:02:59.197

@ekaj The raw values are very low but still the computer freezes. Will defragmentation help? – Fasih Khatib – 2012-09-19T03:04:20.427

1@ekaj product key never show up there he can use a third party tool for that. – avirk – 2012-09-19T03:05:30.567

@avirk guide me! – Fasih Khatib – 2012-09-19T03:06:01.207

It could be any process which cause the system to freeze. Better to check out through the process monitor or task manager. Also run a memory test. – avirk – 2012-09-19T03:07:55.730

@avirk move it to chat! – Fasih Khatib – 2012-09-19T03:09:10.687

Here you will see many free key finders. – avirk – 2012-09-19T03:12:25.290

let us continue this discussion in chat

– Fasih Khatib – 2012-09-19T03:12:50.510

@DanielRHicks : Post that as an answer please. – Apache – 2012-11-01T00:49:29.800

@Shiki: I had to buy a new one. It was dying. – Fasih Khatib – 2012-11-01T11:59:12.713

Answers

0

Every drive comes with a "reserve". If there is a bad sector, the drive tries to re-allocate that sector. Basically it tries to save the drive.

While this seem like a solution, it's just a dirty workaround.
Once this happens, you should always get a new replacement.

From the SMART Wikipedia article:

Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks that sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and reallocated sectors are called "remaps". The raw value normally represents a count of the bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate. This allows a drive with bad sectors to continue operation; however, a drive which has had any reallocations at all is significantly more likely to fail in the near future.[2] While primarily used as a metric of the life expectancy of the drive, this number also affects performance. As the count of reallocated sectors increases, the read/write speed tends to become worse because the drive head is forced to seek to the reserved area whenever a remap is accessed. A workaround which will preserve drive speed at the expense of capacity is to create a disk partition over the region which contains remaps and instruct the operating system to not use that partition.

Apache

Posted 2012-09-19T02:29:45.103

Reputation: 14 755