7
I just moved into an apartment in Seattle and am subscribed to Comcast high speed internet. My download speed is only 0.25 Mbps, while my upload speed is around 3 Mbps. I should be getting 12 Mbps download according to Comcast.
Are there any tools I can use to tell if my neighbors are just being greedy (the network is bogged down), or if this is something specific to my connection only?
3Did you plug the cable in backwards?
:-D
But seriously, if the neighbors were overloading the network, you would not be getting such a high upload rate. Do you have any firewall apps installed? Do you have (presumably mis-configured) a router? – Synetech – 2012-02-15T04:20:16.4931@Synetech - thanks for the feedback. The only firewall app I have is Windows Firewall, and haven't changed anything recently with it. I don't have this issue on other connections. As for the router, I purchased a new Linksys E1200 and did the standard setup. I did notice several wireless networks were using channels 1, 6 and 11, so I changed mine to 8, but no noticeable improvement in speed. Also, when I connect my PC either via ethernet to the Linksys, or via ethernet directly to the modem itself, there is no noticeable difference in speed. – AJ. – 2012-02-15T04:24:11.617
So it used to be fast before moving? Is Comcast a new ISP for you (ie, did you have a different ISP before moving)? What kind of traffic is slow? Web browsing? HTTP downloads? Torrents?… – Synetech – 2012-02-15T04:31:16.913
@Synetech - yes it was fast where I used to live (Florida). Yes Comcast is a new ISP for me...used to be Brighthouse Networks. Web is slow (browsing, streaming, downloads, etc.) I don't do torrents, so wouldn't know about that, sorry. I've also checked it using multiple "speed test" sites like speedtest.net and speakeasy.net and they give the same results. – AJ. – 2012-02-15T04:34:12.277
Hmm, curiouser and curiouser. At the risk of sounding like an ISP phone-monkey, have you tried rebooting the modem? (Cable modem right?) Also, try browsing to the modem’s internal web-server to check on its status (eg, Surfboard modems are usually
http://192.168.100.1/
). – Synetech – 2012-02-15T04:40:38.567Just tried hitting that IP, and it does pull up a web page. There is a login at the top...guessing it's set to a default. Any idea what that might be? Quick Google search didn't return anything that appeared to be meaningful/related. – AJ. – 2012-02-15T04:49:31.727
let us continue this discussion in chat
– AJ. – 2012-02-15T04:54:18.287