Windows 7 fresh install: missing cd/dvd/media drivers?

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I've got Ubuntu 11.04, but I'm trying to go back to windows 7. I know this is supposed to be easy, but I've tried every method I can think to no avail. I've burned at least 6 Windows 7 disks that did not work, tried multiple ISO files (assuming that some were corrupt in some way) on both dvds and usb devices, and consistently get the same error. What happens is when I restart and boot from the usb/cd/dvd drive, windows begins to setup, but before it can start to install, I get an error saying that a cd/dvd/media driver is missing. It then gives me the option to insert a media that has the driver to install it. I read dozens of threads, and finally read from someone who had the same problem, and found that it wound up being because of his SATA drivers, but I have been unable to to navigate Ubuntu well enough to know if this is true, or where to get SATA drivers. Any ideas/fixes I should try?

edit: I am trying to replace Ubuntu, not dual boot both OS's together.

user16500

Posted 2011-05-04T23:06:50.970

Reputation:

1Question makes no sense. You said you are trying to install Windows 7 and it complains about lack of a driver. This has nothing to do with Ubuntu. If this is a typo and you meant Ubuntu, then you need to give the EXACT error message and/or post a screen shot. – psusi – 2011-05-04T23:16:33.633

No, I meant Windows 7. I already downloaded the SATA driver that was recommended for my laptop and put it on a usb device. When the driver error came up again, I prompted usb device containing the driver for download. The other forum said I would have to uncheck a box that hides incompatible drivers, so I did. But the driver was not detected. I thought this would be an Ubuntu issue because that SATA driver was recommended for Windows 7 64bit, but I am running Ubuntu, so it naturally did not work. – None – 2011-05-04T23:28:27.060

I edited the title to make it match the question. I suggest you add some details of the hardware and the source of your Windows-7 installation media (or ISO files). – RedGrittyBrick – 2011-05-05T09:42:11.987

Consider posting the make and exact model of the PC. – Moab – 2011-05-05T15:27:43.770

Answers

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Your problem has nothing to do with Ubuntu. I had the same problem when installing windows 7 onto a SATA HDD with USB. Some possible solutions I have found includes

  • If you are installing with CD, burn ISO with the slowest speed
  • If you are installing with USB drive, when it asks for driver, click Cancel. Once you are at the welcome screen, insert the USB drive to a different USB port. Then click Install Now to install.

You may also first try installing the ISO you have on a virtual machine, just to make sure it is not corrupted.

Wei Shi

Posted 2011-05-04T23:06:50.970

Reputation: 735

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This post deserved MUCH credits. According to this post, more than 280 people have accepted this answer. Really nicely figured out =-D

https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/windows-10-clean-install-a-media-driver-your/3068a127-f088-44a2-af36-ba90a1604855?auth=1

– mraxus – 2017-08-29T20:01:18.247

1I had the same problem with a windows 10 installation. This worked for me. – M6299 – 2018-05-04T05:24:52.523

Tried all my USB ports, none working :( – Dan J – 2018-11-12T22:37:05.083

I had the same problem, tried different ports, tried to reboot PC, again changing ports etc. and eventually it worked. Windows 10 version 1803. Thanks! – Micer – 2020-01-28T21:45:12.543

agreed, ubuntu doesn't change crap in windows, it doesn't just modify registries, etc. – alexmherrmann – 2012-05-18T18:25:30.187

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Probably trying to install from a USB 3.0/3.1 port. Windows doesn't usually have the drivers for those. Try installing it from a normal USB port

JohnnyBlaze

Posted 2011-05-04T23:06:50.970

Reputation: 21

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With Windows 10 I had the same issue installing from USB. Remove stick and plug into different USB port. X out of the installation so it brings you back to the install/repair screen and try again. It moved through without issue for me.

Dru

Posted 2011-05-04T23:06:50.970

Reputation: 9

How does your answer differ from @wei-shi 's? – alljamin – 2016-10-25T08:40:01.890

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I was having this same problem trying to install a Windows 10 ISO with any of several USB drives (16 and 32GB) on a Surface Pro 4 (which unfortunately has only one USB port, a USB 3 one, ruling out @wei-shi's answer).

The solution in my case was rather than copying the ISO straight to the drive, instead to create a 5GB FAT32 partition on there, mark it bootable, then copy the files from the ISO into that. This booted perfectly and the installer finally made it to the next screen.

On Linux this can be done roughly as follows:

sudo fdisk -l    # to figure out which connected drive is which

sudo fdisk /dev/sdb    # assuming "/dev/sdb" is the USB drive
    # You're now using fdisk, which has its own interactive interface.
    # It will create a partition on the USB drive for you to use as a FAT32 filesystem.
    # Type the following single-letter commands to go through the process:
    (m for help)

    o to clear out the partition table for a new empty one
    n for new partition
        (follow steps, [enter] for default position, size "+5G")
    l for see possible types
    t for set type
        (probably "b" for Win95 NTFS)
    a for mark as bootable
    w to write the partition table to the drive and quit
    q if it does not quit automatically after w

# Now you should be back in your normal command shell with a prompt like "$" rather than "Command (m for help):"

# Format the newly-created partition with a Windows FAT32 filesystem
sudo mkfs.fat -F 32 /dev/sdb1

# Create directories, and mount the ISO and the FAT32 filesystem to them
sudo mkdir /mnt/usb /mnt/iso
sudo mount /dev/sdb1 /mnt/usb
sudo mount -o loop ~/path/to/windows.iso /mnt/iso

# Copy the installer files to the USB drive
cp /mnt/iso/* /mnt/usb    # now wait...

# Eject the drive (and the ISO)
sudo umount /mnt/usb /mnt/iso    # and wait some more...

# It's safe to unplug the drive when the `umount` command finishes.

There are probably easier tools to do this or ways to achieve it from a Windows installation, but it's hard to know exactly what they'll do whereas this is nice and simple, in that way at least. All I know is when I tried this method on a whim it worked.

Good luck!

Tom Spurling

Posted 2011-05-04T23:06:50.970

Reputation: 1

This whole chain of commands... Did exactly nothing. This is the output for me: https://i.imgur.com/sxCT9z3r.jpg

– Xerus – 2018-03-16T18:16:21.543

The unindented commands are for the normal shell. While in fdisk, it has its own shell-like interactive interface (prompt "Befehl:"). The indented commands (single letters) are a sequence of instructions -- o, n, l, t, a and w -- which you need to enter to tell fdisk to format the disk. Then, when you've finished and left fdisk, the rest of the commands will work in the normal shell (prompt ending with ~ $ which you saw before fdisk). – Tom Spurling – 2018-03-20T17:17:51.103

1Should be cp -r – Jon Deaton – 2020-01-04T22:37:03.803

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A little late to the party, but my solution was move my USB 3 flash from a USB 3 port to a USB 2 port. I was trying to load from a USB 3 port and it failed every time. I moved my flash drive to a USB 2 port and it booted and loaded correctly.

John Anemone

Posted 2011-05-04T23:06:50.970

Reputation: 1

0

If you are "going back to Windows-7" this implies that the computer was originally supplied with Windows-7. In that case you should ignore Ubuntu and use the Windows-7 installation CD/DVD or the Windows-7 recovery CD/DVD that was supplied with the computer. If you do not have such a CD/DVD you should ask the retailer for one or contact the computer manufacturer for support. The manuals supplied with the computer should explain how to reinstall Windows-7.

I thought this would be an Ubuntu issue because that SATA driver was recommended for Windows 7 64bit, but I am running Ubuntu, so it naturally did not work.

When you boot the Windows-7 installation CD/DVD you are not running Ubuntu. The presence of bootable Ubuntu files on your hard disk (HDD) has no relevance, because your computer boots from CD/DVD not from HDD.

RedGrittyBrick

Posted 2011-05-04T23:06:50.970

Reputation: 70 632