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I have a Lenovo Ideacenter H50-55 PC desktop (2 years old, Windows 10 Home, 1x AMD A10-7800 Processor) which stopped booting after the last Windows update. I removed the HD, ran check disk from another latop on the HD, no issues. I backed up files successfully.
After I reinstalled Win 10 from the Lenovo service partition, I quickly installed Norton and began downloading Win updates. I moved some old files (mainly music files) from the backed up files, downloaded some applications. Windows had about a dozen Win updates to run; it seems to have completed about 9 or 10 of them and was getting stuck on one in particular. I gave it about 2 or 3 hours to complete (it didn't), then decided to restart the machine. To my surprise, Windows 10 wouldn't boot. I tried to do a system restore but it failed there too.
So I'm ready to begin the process again. Perhaps it is a coincidence that Windows update caused the system to not boot on two separate occasions. But I have to consider the possibility that some issue is persisting after the Windows reinstall.
My current suspects are:
- Some hardware security issue on my Athlon processor related to Spectre. My bios is dated 2014, and I have to believe that it has been updated since this time.
- some hard ware corruption of the master boot record
- that I may have accidentally exposed or retriggered a Windows virus
- Windows update process for my hardware is just defective.
I have 3 basic questions:
- what should be my sequence for hardening my PC after reinstalling Windows 10 again from the Service Partition. I.e., should I focus first on Lenovo-related updates (like BIOS, etc) rather than Windows updates? Should I try to install all the Windows updates at one time or perform them one at a time (or at least restart numerous times to provide multiple restore points).
- I have a commercial version of Norton AV. Are these sufficient for scanning the master boot record or identifying boot sector issues?
- Are there any third party tools for identifying whether my hard drive or processor is permanently damaged? Before I chose to restart, Windows was working practically perfectly.
Thanks for your help.
Although it's not relevant to my current issue, I posted an earlier thread about being unable to reinstall Windows from the service partition: https://superuser.com/questions/1320950/what-are-the-signs-that-a-check-disk-disk-repair-is-not-working
– rjnagle – 2018-05-14T15:47:17.9471i would try to use psexec when you see the windows update stuck and kill the correct process thats stuck instead of hard shutdown – MichaelEvanchik – 2018-05-14T15:50:17.260