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My desktop is on the fritz; it keeps going to blue screen with the stop message of 0x0000007E immediately after the Vista loading bar, right before transitioning to the login screen.
My desktop runs on a dual-core 32-bit processor with Windows Vista Home(?) installed, 3GB RAM as two separate modules (1GB Acer module, 2GB Geil module), a low-end Sapphire ATI video card, and 320GB hard drive (partitioned into two). The C:\ partition is red lined, while the D:\ partition is still pretty empty.
On the advice of my friend, I tried:
- Restarting the system with the graphics card removed.
- Upon failure, I repeated the process removing one RAM module one at a time, but the system still failed to load. Vista would attempt to repair the system and it would initially report that the system was fixed, but Vista never really fixed the problem.
- After removing the memory modules, Vista started to report its inability to fix the problem.
- I tried running in Safe Mode and the driver listing would always stop at crcdisk.sys.
- I ran memory diagnostics using the Windows memory diagnostic tool found in the screen after Vista's failed attempt to fix the problem, as well as the memory testing tool found in Ubuntu's Live CD. Both tests succeeded.
- Finally, I managed to install Ubuntu 9.10 on my external hard disk and run it on the broken computer possibly implying that it's not a hardware failure, though I haven't had a chance to check the internal sound card.
The problem details are as such:
Problem Event Name : StartupRepairV2
Problem Signature:
01: AutoFailover
02: (vista's version number?)
03: 6
04: 720907
05: 0x7e
06: 0x7e
07: 0
08: 2
09: WrpRepair
10: 0
OS Version: 6.0.6000.2.0.0.256.1
Locale ID 1033
Root cause found in startup repair was:
unknown bugcheck: bugcheck 7e.
parameters = 0xc0000005, 0x8284f872, 0x8d1b3a68, 0x8d1b3764
I do not have access to safe mode, but I do have access to a Command Prompt. Also, the problem began with my brother. He was using Facebook, then the PC just died with a BSOD. Any corrective advice would be appreciated!
Did you do anything notable before the problem started? And I'd also check the memory sticks with memtest86, for some reason I never trust microsoft software when it tells me something is broken. http://www.memtest86.com/
– user32498 – 2010-03-30T23:28:45.023my brother was using facebook. i hadn't installed anything new. – cesar – 2010-03-30T23:44:44.423
Here's a long shot. Do you have any USB peripherals plugged into the thing (e.g., iPod or camera of some sort)? I have had problems booting machine while certain devices were plugged in, although I have to admit my problem is that the machine hangs before it gets to Windows, not a BSOD. Boots fine once I remove the offending device. – raven – 2010-03-30T23:46:22.220
nothing besides keyboard and mouse – cesar – 2010-03-30T23:49:24.617
Would you be able to attach a different hard drive with a working XP or Vista OS installed on it? Since you've pretty much touched on the memory sticks and video card, I would try using a known good hard drive (with a known good OS installed) to rule it out as well. – Isxek – 2010-03-31T01:12:18.573
i don't have another hard drive with windows installed, but i am currently about to install Ubuntu onto my External Hard Disk. I just tried using Ubuntu as a LiveCD and everything seemed to work alright, though i hadn't tried anything too extensive. Right now, i'm following johan-skold's advice and running memtest86 v2.11 which comes with the Ubuntu LiveCD – cesar – 2010-03-31T02:30:14.193