70
25
I've got a Dell XPS 13 (9360) with Windows 10 Home.
Steps to reproduce:
- Open power options (Win-X, O)
- Click change plan settings next to the current plan ("Dell" in my case)
- Set both "on battery" and "plugged in" change "Put the computer to sleep" to something high or "Never" (I have 15 mins for battery, 1 hour for plugged in, tried "Never" for both too)
- Click save changes
- Open screen saver settings (Win-S, Change screen saver)
- Ensure screen saver is off (None)
- Ensure "On resume, display logon screen" is off
- Click OK
- Lock computer with Win-L
- Wait...
Expected behaviour:
- Screen switches off after a short delay (~30 secs).
- Computer stays on, crunching whatever data you've left it to do.
Actual behaviour:
- Screen switches off after a short delay (~30 secs).
- Computer goes to sleep after a further ~15 seconds.
I would've thought this was a simple problem, but I've spent over two hours Googling etc for a solution. The closest I could find to my problem was this, which is similar but not the same, and the solution doesn't work for me:
What happens if you choose "Never" for "Put the computer to sleep". Locking the computer is not supposed to put it to sleep if you ask me. This is my preferred choice. For sleep you can close the lid (if it is a laptop) or use Alt-F4 and choose the option to actively put it to sleep. – Michael S. – 2016-12-05T15:42:17.037
@MSC "Never" makes no difference. It even goes to sleep when locking while it's plugged in. – Dave E – 2016-12-05T15:46:40.463
1@DaveE Do you have any "energy optimization" software (I call it bloatware) installed? I have seen those preinstalled on some devices, check for any programs by Dell, Intel or other hardware manufacturers. – Hexaholic – 2016-12-05T15:52:00.753
It could be a Dell specific feature that needs to be changed which may overrides Windows Power Options – Sanny – 2016-12-05T15:52:08.237
@Hexaholic - It's really not bad, bloatware-wise. I can't find any Dell-specific power apps etc, only a Dell power plan. The standard "Balanced" plan has the same behaviour. – Dave E – 2016-12-06T07:38:17.073