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The NVIDIA graphics driver on this PC is several versions out of date, so I went to upgrade it due to an unrelated issue. I went to the NVIDIA website, downloaded the 64-bit Windows 10 driver for the GT 720 GPU. I ran the installation as you normally would only to be met with the error "NVIDIA Installer Failed", and it told me the "Graphics Driver" failed to install.
Now I only have one usable monitor, the other is not detected, yet it turns on briefly as Windows initially loads the desktop.
What I Have Tried
Clean Installation
This is the first thing I tried, I restarted the computer, waited a while, and then I ran the NVIDIA driver installer, I selected "Custom Install", and then I ticked the "Clean Install" checkbox. This failed in the same way as before. Note, I also tried "Run[ning the updater] As Administrator".
Windows Update
I opened Windows Update to check for updates, since this can often fix failed driver installs. It said there was a NVIDIA driver update available, so began the update process. This failed with the error "0x80070003". I tried again, it failed again.
Manual Driver Install
From device manager, I right clicked on the GPU, and clicked "Update Driver Software", I opted to browse for driver files, with "Check subfolders" checked, and navigated to C:\NVIDIA\DisplayDriver\368.39\
and clicked "OK". This failed with "Code 28".
Manual Driver Install (Automatic)
Same as before, except I let Windows find the driver online automatically, I presume it found the same files I had already downloaded, and downloaded them again. This failed.
I am still stuck with one working monitor, reduced graphical performance, and am unable to install the NVIDIA driver.
This is my work PC, so I don't have a huge amount of time to reinstall Windows, so I'd rather not do that, as I have various customisations in place, and lots of programs installed. It'd take a long time for me to do all of that again.
EDIT: More Info
There are no NVIDIA listings under "Uninstall a Program" in the Control Panel. Yet the "NVIDIA Control Panel" app is still in the start menu, but does not start. I believe that is because there are just three DLL files in C:\Program Files (x86)\NVIDIA Corporation\coprocmanager
, and no other files/directories in coprocmanager
's parent directory.
When the driver is installing, my second monitor starts working, and then stops when the installation fails.
When the driver is installing, it briefly appears as "NVIDIA GeForce GT 720" in Device manager, after it fails, it goes back to being labeled, quite simply, "Display".
Tried running...
PsExec.exe -i -s "C:\NVIDIA\DisplayDriver\368.39\Win10_64\International\setup.exe"
..to no avail.
PC Specs (from Speccy):
- Custom build
- NVIDIA GeForce GT720 (not from Speccy, since it just lists the monitor under Graphics).
- Intel Core i5 4460 @ 3.20GHz
- 16.0GB Dual-Channel DDR3 @ 799MHz (11-11-11-28)
- ASUSTeK COMPUTER INC. H81M-PLUS (SOCKET 1150)
That Windows update error may be totally unrelated. Have you tried installing driver from computer manufacturers website ? – pun – 2016-06-23T13:26:38.047
That wouldn't make a difference, it would be the same driver software. The PC is custom built, anyway. – thephpdev – 2016-06-23T13:28:29.987
Ok, but If you are saying the driver from Manufacturer doesn't make a difference because they list the same driver than you are wrong. Computer manufacturers do customize driver at times. – pun – 2016-06-23T13:31:41.330
OK, well it's custom anyway so it doesn't matter. I'll note that in my question. – thephpdev – 2016-06-23T13:35:07.947
I have a similar problem and wonder if what you learned can help me? http://superuser.com/questions/1156317/nvidia-graphics-card-displays-high-resolution-only-in-safe-mode
– Ryan – 2016-12-14T04:49:12.523