Office installation won't open files downloaded from a browser

1

When I open an office file (I've tested Word / Excel) that I downloaded from a browser (chrome, ff, Edge), regardless of the source (gmail, dropbox web download) I get the following error:

enter image description here

This is on a box with:

  • Windows 10 (genuine license)
  • Office 360, installed locally - not the online version. (also licensed)

If I take the same word file, open it in another computer and then re-save it in a shared dropbox file, I can open it from the problematic computer no problem. It seems that it only happens when the file is downloaded from a browser on the same computer.

Is there some protection mechanism that I'm unaware of?

thatjuan

Posted 2016-05-27T00:36:01.523

Reputation: 173

3https://support.microsoft.com/en-us/kb/2749199 – Moab – 2016-05-27T00:40:52.447

Answers

2

Right-click the Word file that you have problems with, and select "Properties"

When the properties window opens go to the General Tab Click "Unblock" then "OK"

It should work now.

enter image description here

Source

Moab

Posted 2016-05-27T00:36:01.523

Reputation: 54 203

Where you been Mr.? Come by the MVMR chatroom once in awhile. Hope all is well. – Citizen – 2016-06-16T04:44:02.530

Been busy, no time for free work, link to chat please. – Moab – 2016-08-02T21:35:28.847

It's Ducatikiller. My name is Citizen here. – Citizen – 2016-08-02T21:40:52.223

Ah, forgot, see you over there. – Moab – 2016-08-03T15:46:59.177

Asked: 2016-05-27T00:36:01.523

Viewed: 107 times

Active: 2016-05-27T16:26:15.977