we would like to test and hopefully switch to open-xchange (from MS Exchange). We will buy it with support, but right now we are just in the testing phase, so I need your help.
The following error keeps poping up and nobody can login:
file: /var/log/open-xchange/open-xchange.log.0
com.openexchange.exception.OXException: SRV-0001 Categories=TRY_AGAIN Message=
'The required service com.openexchange.authentication.AuthenticationService is temporary not available.
Please try again later.' exceptionID=1870517054-3
Here is the content from: /opt/open-xchange/etc/ldapauth.properties
java.naming.provider.url=ldap://contoso.com:389/dc=contoso,dc=com
java.naming.security.authentication=simple
uidAttribute=cn # alternative uidAttribute=sAMAccountName has also been tried
baseDN=ou=users,dc=contoso,dc=com
adsBind=true # false has also been tried
bindOnly=true # false has also been tried
ldapScope=base # subtree has also been tried
# searchFilter # is this needed?
bindDN=readOnlyAdmin,ou=admins,dc=contoso,dc=com
bindDNPassword=secret
The authentication ldap bundle is ACTIVE:
root@openexchange /o/open-xchange# sbin/listbundles |grep ldap
bundlename: com.openexchange.authentication.ldap status: ACTIVE
If I search the net for it, I find one or two results, with the same problem, but their solutions (e.g. https://forum.open-xchange.com/archive/index.php/t-7634.html) didn't work out for me.
I hope someone can put me in the right direction.
System:
- CentOS 7
- SELinux = disabled
- OpenExchange is installed from http://software.open-xchange.com/products/appsuite/stable/backend/RHEL7/
- The Active Directory is Windows 2008 R2 based.
