The Mobile Rapid Response Unit was started in 2012 to fill a need for cell phone repairs in the Western Massachusetts market. Throughout 3 years in the mobile industry, Desmond Duval (founder), saw many customers stuck without insurance, out of warranty, with a cracked screen and another 6 months to their next upgrade. Sending these customers away was always a disappointing affair for everyone involved.
When the opportunity presented itself, MRRU began doing business, intent on helping out those customers whom the mobile carriers can't, or won't. Additionally, we're hoping to help our customers to find the right phones and plans for their needs, harnessing our experience to ensure the best deals for your company, without waste. Once those phones are set up, training is a must, and we provide on-site training for our business and home customers.
--from About Us, www.mrru.us