Introduction

Follow this guide to replace the upper plastic case on your Xbox One X model 1787. You might do this to replace a broken upper case or install a custom version.

Turn off the console and unplug any cables before beginning this guide.

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    • Use blunt tweezers to peel off the sticker covering the right-side screw on the back of the console.

    • Before starting this guide: Turn off the device. Then, unplug any cables from the console.

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    • Use a T10 Torx screwdriver to remove the two 12.6 mm–long screws located on the back of the console.

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    • Rotate the console 90 degrees.

    • Pull the front of the upper plastic case horizontally toward the front of the console until it comes to a stop. This slides the clips out of the slots on the upper plastic case.

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    • Rotate the console 90 degrees so that the back is facing you.

    • Lift up the left side of the upper plastic case (as viewed from the back of the console), stopping when it won’t lift any further.

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    • While continuing to hold the left side of the upper plastic case, push up on the right side to move the right-side screw boss out of the way.

    • If pushing up on the case doesn't work, try moving it in different directions until it can swing open.

    • Swing the upper plastic case open to 75 degrees.

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    • Push the upper plastic case down and away from the console to remove it completely.

    I found this step a little hard to complete. I flipped down the lock and then removed the screws. The ribbon came out much easier that way.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

Kyle Smith

Member since: 01/02/21

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