Introduction
If your Whirlpool Duet Steam Washer's (MFW8740DW1) drain pump has gone out, then follow this easy six-step guide for the replacement procedure. The repair will take about 25-45 minutes to complete.
The drain pump forces water from the bottom of the washing machine to the drain hose. Drain pumps tend to fail over time due to mechanical or electrical failure. If water is getting trapped in the washer tub, then your drain pump needs to be replaced.
Always unplug washing machine before starting any repair.
Tools
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To ensure that no more water passes through the washer, shut off the water by turning both handles all the way to the left.
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Use a 1/4" socket or screwdriver to remove the sixteen 15 mm screws securing the rear access panel.
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Remove the rear access panel.
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Place your bowl or container under the drain hose before removal to catch any excess water that may be in the hose.
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Use pliers to release the clamps securing the drain hose to the drain pump.
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Pull the drain pump out.
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Use a 5/16" socket to remove the two 50 mm drain pump mounting screws.
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Pull the drain pump down to remove it.
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To reassemble your device, follow these instructions in reverse order.