Introduction

When the charger is plugged in but the Chromebook doesn't begin charging and the outlet the charger is plugged into works, then the charging port needs to be replaced. This is an easy fix that just requires you to pry up a hinge and pull some cables out that connect the port to the motherboard. This part can be purchased and swapped out.

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    • Remove all external devices from the Toshiba Chromebook 2.

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    • Close the Toshiba Chromebook 2 and turn it over so that the bottom of the laptop is facing upwards toward you with the lettering on the bottom facing right side up.

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    • Remove the 8 visible Phillips 8.25 mm screws using the Phillips #0 screwdriver.

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    • Remove 2 hidden Phillips 8.25 mm screws located underneath the rubber grips at the back (opposite the hinges) with the Phillips #0 screwdriver.

    • The rubber grips are glued in place, so you'll need to peel them up with a spudger or other pry tool.

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    • Remove the back panel by pulling up on 2 adjacent corners.

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    • The changing port is located on the left side of the computer, when flipped over and the back cover is taken off, the port will be in the top right corner.

    • In order to access the port, the metal hinge in the top right corner must be lifted up.

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    • Pry the metal hinge up with the spudger tool by sticking the flat end under the bottom of the hinge and leverage it up.

    • Open the hinge all the way until it is sticking straight up.

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    • Press down on the white clip with the pointed side of the spudger tool and softly pull the wires out of the socket by pulling horizontally away from the clip to disconnect the charging port from the motherboard.

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    • Pull the charging port out by pulling up on the cable that connects the port to the motherboard.

    what happens to this port that it needs replacing?

    michael tracey -

Conclusion

To reassemble your device, follow these instructions in reverse order.

Jason Lomsdalen

Member since: 06/10/16

389 Reputation

3 comments

ok… but what's the part for the charging port itself to replace??

Brian “Deminox” Preston -

The power port part # is either SIQDD0BUHAD000(shorter) or SIQDD0BUIAD000(longer) depending on which model you have.

Tim Nolte -

I removed the damaged port, but don't know which part to order. The third line on the tag is 150104 and all the parts I see when googling have different numbers. The SIQ number is the same.

RS from LA1 -