Shark Navigator Roller Brush Compartment Replacement

Written By: Jeremiah Shyne
  • Comments: 34
Shark Navigator Roller Brush Compartment Replacement

Difficulty

Moderate

Steps

3

Time Required

10 - 40 minutes

Introduction

Use this guide to disassemble the roller brush compartment on your Shark Navigator.

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    • Pop out the two small wheels located on the front end of the bottom of the roller brush compartment.

    No power in brush roller bar.

    Allan Kircher -

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    • Remove the 10 Phillips screws located on the bottom of the roller brush compartment. (Two of these screws are located under the wheels from the previous step.)

    • The screws have varying lengths, so keep track of where each one goes for reassembly.

    Screws under the wheels? Seriously? Who does that? Is Shark trying to make their vacuum like the cars are today? Working on cars together with their Dad was something guys (or girls) used to do when I was growing up. It was about bonding and learning about how things worked and also kept the car running. Kids don't get to do that anymore. Sadly appliances are apparently going the same way. It's unfortunate.

    itzjusme2 -

    Mine only had 8 screws. Shark Navigator NV22L 31.

    Jaynee -

    All this just to take the roller brush off; -(

    Victoria Henry -

    Y'all need an raiser way to take the roller brush off , this is REDICULIOUS.

    Victoria Henry -

    Two of those screws just hold the large back wheels on, they don’t need to be removed.

    Joe Evans -

    To clean it and I actually just did mine wasn’t necessary to take it apart. Took me less than 10 minutes to do. I separated the bottom part and flipped it over. While holding it i took a sharp razor blade and made small repeated strokes cutting hair and debris. It did one section at a time then pinched it out with my hands. Vacuum is now spotless and didn’t have to go through the hassle of removing all those screws unless you need to replace the roller that is

    Debbie L -

    Changing brush roller is the worst process I've seen…brain surgery would be easier. I'm cannot believe you ruined a great vacuum cleaner. You get one star fot that.

    JULIA OATES ALLBRIGHT -

    My screws have little bumps in the center so how on he'll do you get a pointed Phillips head in there to turn the screw?

    Sue Bourne -

    same issue here… must be on the later models.. looks like you need a special tool to get these screws out… look like hexagonal screw heads…

    steveo6666 -

    after some digging around this is what I found:

    It should be noted that on some models you will need a T-20 security head (star-bit) driver to access the brush assembly. Of more importance, you will need at least a 3 inch bit, or single driver with a 3-inch stem, but do NOT try to use a 1/4 inch hex bit extender as the connector shank will be too wide to fit down the narrow screw wells.

    This comment was provided in the comment section of this video:

    https://www.youtube.com/watch?v=zkDeWuXb...

    steveo6666 -

    I just did mine. The original post is no longer correct, nor is the last post. The screws are all Security Torx, size T15. I hight suggest getting three inch (skinny shank) bits. Normal size bits will NOT work because the screws are too recessed. Some thing like this should do…

    Tonsiki 11 Pieces 1/4 Inch Hex Shank T6-T40 3 Inch Length S2 Steel Torx Security Head Screwdriver Drill Set Bits https://www.amazon.com/dp/B01MFGRZIA/ref...

    Jeremy Burrage -

    Thank you for posting this, I was able to get the cover off and and everything cleaned. Your directions were clear and perfect!

    tek4kids -

    Thank you for showing where ALL the screws are that need to be removed. SHARK, terribly bad design just to get to roller. AND, I have spent two days trying to get the right tool-two screw are phillips head and the rest require a security T15 torx bit and the two Under The Phillips head screws have to have a longer bit than the rest! Most difficult brand I’ve ever used!

    expressions2u -

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    • Remove the white plastic cover to expose the roller compartment underneath.

    I removed all 10 screws, but the roller brush compartment still didn’t open. Mine is the Shark Navigator Lift Away, is it too different of a model?

    Loreall Pooler -

    I also have the Rotator Lift Away. You have to unlock the red piece in hte bottom center then pull it down to expose the last screw. As soon as that is loose the white cover will come off.

    bmcc49er -

    Some models require you to have 6 pointed star bits with a hole in the middle. Two sizes. Small and smaller. Just as an FYI for those with newer models.

    maierster -

    Thank you so so much!!! This is amazing!!! It took a total of 10 min probably. The hardest part of getting the screws out due to all the gunk. Super simple!!! I’m so glad I came here I had no idea how much a difference it was going to make!!

    Ske -

Conclusion

To reassemble your device, follow these instructions in reverse order.

Author

Jeremiah Shyne

Member since: 27/03/15

1403 Reputation

16 comments

Tried driver tips on two MULTI-TIP tools (standard & metric), but none fit. Looks like a very small 6-sided star w/a hole n middle. Trying again tomorrow w/mini metric set. I agree, 10 screws, two under wheels is way too much trouble for something you need quick access to often for brush cleaning. The hose has several places where it comes apart very easily. I was impressed, but this roller plate ruined it.

Bettie Howard -

Nice guide very easy to follow took awhile to complete only because vacuum parts I took off with very dirty had to clean other than that the guide was very very useful and very very easy to follow appreciate it!!!

Kenneth Johnson -

Easy to get off but hard to get it bqck on. I put the name of my shark and took it apart and it was for a lift away which I dont have now I can’t get it back together HELP

Gail Jezik -

Where did you find the replacement brush bar? Im having a heard time locating one.

meghmrr -

This truly is not intended for the user to replace the roller, but rather, they would like you to pay a lot more to take it in to service! To have a star screw with hole - which is what mine has - not Philips - and under wheels and 10 of them of varying length, and good luck, like Bettie Howard said, getting the driver to fit into the deeper holes! I have no adapter or extension - means you’d have to purchase a special tool. Luckily for me, I didn’t have to replace the roller, but rather sucked a USB cable which quickly wrapped around it. I was trying to salvage it, but after 2.5 screws later, decided it was better to cut the cable!

a_1_jensen -

You can get the required star screw drivers with the hole in them for about 5$ at stores like Harbor Freight or ask your local hardware store.

maierster -

I’m a 68 year old female and these instructions were simple and easy to follow. Standard philips head screw driver worked like a charm. 10 screws is a bit much but I love this vac and it’s a cheap at home fix that doesn’t take long. (I was stumped before reading this. Had no idea there were 10 screws! But this solved the mystery of why I couldn’t get it apart!). Thanks for the info! Great job!

Mary Jewell -

I think this is the best vacuum ever.It does have a lot of screws but well worth it for such an awesome vacuum.Its lightweight, but sucks up better then an algae eater in a fish tank!!! Great suction and i love how it swivels with every turn.I will never even try anything else.I LOVE MY SHARK VACUUM!!!

jade4now -

Oh and one more very important thing.Anybody that has cats know that a vacuum scares them and is to loud for them because they have excellent hearing.Way better then us humans .So sounds are louder for them.Not with the shark vacuum.They stay right where they are and just watch me because there is hardly any sound from the Shark vacuum.That is another big big and I mean big advantage to me.My cats do watch it but they dont budge from their sleeping spot.Meow. LOL.

jade4now -

Oh and one more thing.Have a safe and Happy New Year…from Phoenix Arizona!!!!!

jade4now -

There are not Phillips screws in the vaccum.. it is done kind of star tool.. this is assanine.. if your going to sell a vac with a weird tool you need to sell with a tool inside the pkg.. now to go find this tool… thanks for the lies

rhonda_lynn_owens -

Can I buy an anti hair wrap roller to fit my shark lift away?

Jo Smith -

I love my shark lift away but wish I'd got the anti hair wrap. Can I convert it?

Jo Smith -

Awesome instructions! Followed step by step, cleaned the cover and roller and put it back together quickly ?

Thanks a bunch!

Patti Martin -

I just did mine, and it had Torx screws in it (the star head with the hole in the middle others have referred to). 8 were T15 and two were T10. I agree with the other comments that this is a ridiculous amount of effort to take this thing apart. Mine simply had a small rock caught in it that was making noise, and they would have me pay for service for that?!?

Matt -

There are two different kinds of screws in mine, the sprocket shape and then some small philips heads. I have a huge variety of driver bits and after trying dozens, finally found one to fit the sprocket but none of my extensions would fit inside the small deep holes the considerate folks at Shark put the screws inside. It took me hours but I finally removed all screws except the one in the bottom of the deep hole in the middle. I used a drill to enlarge the hole but that ended up destroying the plastic shaft that made the hole. I could not get that screw back in but the rest of them are holding and the vacuum works. But next time I will throw it out and buy a new one, which probably why Shark made it so hard to replace the brush. I printed out a copy of your photo of the bottom and where all the screws are and then taped each screw to its location on the photo, so thanks for that.

Ellen -