Introduction
Follow this guide to remove the glass back cover for replacement or to access the Samsung Galaxy S20’s internals.
Before you begin, refer to the Samsung Self-Repair document for safety information.
Note: Retaining water resistance after the repair will depend on how well you reapply the adhesive, but your device will lose its IP (Ingress Protection) rating.
Tools
Parts
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Apply a suction cup to the back of the phone, as close to the center of the bottom edge as possible.
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Pull on the suction cup with strong, steady force to create a gap between the back cover and the frame.
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Insert the point of an opening pick into the gap.
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Slide the pick back and forth along the bottom edge to slice through the adhesive.
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Leave your opening pick in the seam to prevent the adhesive from resealing.
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Apply a suction cup to the back of the phone, as close to the center of the left edge as possible.
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Pull on the suction cup with strong, steady force to create a gap between the back cover and the frame.
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Insert the point of an opening pick into the gap.
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You can try also applying a few drops of high concentration (over 90%) isopropyl alcohol into the seam to help loosen the adhesive.
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Once the pick is underneath the glass's edge, tilt it downward and insert it further to fully separate the back cover's adhesive.
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Slide the pick all along the left edge of the phone to separate the back cover's adhesive.
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Leave your pick under the left edge of the glass near the top left corner to prevent the adhesive from resealing.
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Apply a suction cup to the back of the phone, as close to the center of the right edge as possible.
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Pull on the suction cup with strong, steady force to create a gap between the back cover and the frame.
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Insert the point of an opening pick into the gap.
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Slide the pick all along the right edge of the phone to separate the back cover's adhesive.
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Leave your pick under the right edge of the glass near the top of the device to prevent the adhesive from resealing.
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Gradually slide the pick from the right edge of the device around the top right corner.
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Continue slicing along the top edge all the way to the top left corner to fully separate the back cover adhesive.
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Lift the back cover slowly. Use opening picks to slice any remaining adhesive.
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Remove the back cover.
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This is a good point to power on your phone and test all functions before sealing it up. Be sure to power your phone back down completely before you continue working.
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Remove any adhesive chunks with a pair of tweezers or your fingers. Apply heat if you're having trouble separating the adhesive.
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If you're using Samsung custom-cut adhesives, follow this guide.
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If you're using double-sided tape, follow this guide.
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Compare your new replacement part to the original part—be sure to transfer remaining components and remove adhesive backings from the new part before installing.
To reassemble your device, follow the instructions in reverse order and perform the opposite actions, e.g., "reattach" instead of "removing." Skip steps that use heating and prying, and pay close attention to the 📌 bullets as you work through the steps.
After you've completed the repair, download the Samsung Members App from the Galaxy Store or the Play Store, and Samsung Self-Repair document (beginning page 10) to make sure your device is fully functional.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Check out our Answers community for troubleshooting help.
3 comments
Cool, great advice
Did not work at all for me. Tried the iOpener many times and a hair dryer plus the suction cup but no luck. In the end I used an Exacto knife to just begin to gently break the glass cover in one spot, inserting no further than the glue edge and then twisting, and cracked the whole thing which thereafter I just peeled off in one minute and cut the adhesive as I went, since it was going to be thrown away when replaced with the new one. Perfect and quick.
liburt -
Was easy for me because the backside was coming off anyways. (used desinfectant too often on my hands + phone).
I think the hyperlinks at the end are not right: they both lead to the same guide using pre cut tape.
Found that using the iOpener did not provide enough heat to weaken the adhesive, went with a hairdryer instead. Make sure to never keep the hairdryer still, and apply heat on high for 30 seconds to 1 minute per side did the job for me. iOpener just did not get hot enough
Phil R -