Introduction

Follow this guide to replace the earpiece speaker of a Samsung Galaxy Note9.

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    • Insert a SIM card eject tool straight into the hole in the SIM card tray.

    • Press to eject the SIM card tray.

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    • Remove the SIM card tray.

    • The SIM card will fall out of the tray easily.

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    • Power off your phone before beginning disassembly.

    • Use a hairdryer, a heatgun, or prepare an iOpener and apply it to the right edge of the back of the phone for about a minute to soften the adhesive underneath.

    If using an iOpener it will need to be fully heated and set on for at least 5 minutes. You’ll know the phone is hot enough when its almost too hot to touch.

    Spencer Barron -

    Just came here to say exactly that. The instructions should be amended to state that: "Get it fully hot and leave it there for at least three minutes solid."

    Mister Fixer -

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    • Apply a suction handle to the back cover.

    • Lift with a suction handle to create a gap between the back cover and the frame of the phone.

    • Insert an opening pick into the gap.

    • If the glass is badly cracked, cover it in packing tape to create a surface for the suction cup to adhere to.

    • If the adhesive won't budge, apply more heat, not excessive force. Too much force could break the glass.

    It takes so much heat that it is concerning that damage might be caused to the internal parts. It is difficult to heat the glue, pull the case apart and insert the pick at same time. May need some more pointers to handle these situations first, to prevent possible damage. Also what about the glue that is heated and then cooled before opening? Does it run inside and cause greater adhesion after it cools? Another thing, the handling may cause the phone to turn back on while working to separate. Don't know that that is of concern.

    Lou Smith -

    Angle the pick up very slightly so the point goes up into the curve of the glass, not down towards the workings of the phone

    Dean Lee -

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    • Note that there is more adhesive along the top edge and around the camera bezel than around the rest of the phone.

    • Cut carefully around the left edge near the fingerprint sensor or you risk damaging the ribbon cable inside.

    • If, at any point, the adhesive feels stubborn, apply more heat—not more force.

    It's extremely easy to crack the back glass when nearing and rounding the corners. It's probably a good idea to soften the adhesive with heat as you go.

    Aaron Peterson -

    Step 5 is NOT "cut through the adhesive", that's steps 5-10. Step 5 is "Begin the careful process of cutting through the adhesive, starting at the right side where you already softened it. Proceed carefully, slowly, and warmly through the following steps."

    Aaron Peterson -

    These comments are spot-on. I never break a phone, and I cracked the back glass following the instructions without seeing these comments first. Heat the back much more than you think you need and go super, super slow.

    Mister Fixer -

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    • Starting from the center, cut the adhesive up and down the right side with an opening pick.

    • Do not insert the pick more than halfway into the phone when cutting near the fingerprint sensor or cameras, or you risk damaging internal components.

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    • Be careful near the corner, as the glass is very weak. Apply more heat at any time if the adhesive becomes stuck.

    • Leave an opening pick in the upper-right corner.

    • Use another opening pick to cut the adhesive around the bottom-right corner.

    • Leave that opening pick in the phone.

    There seems to be a lot of glue at the bottom, I broke the glass as I was cutting past the charging port - not sure if it was already fractured or just not enough heat (I used Sellotape so it didn't break up into pieces!)

    I think LOTS of heat & patience is the key!

    Be very careful around the corners and bottom (probably top too, but I didn't have a problem there). Make sure you've cut in far enough down the side first (go in about 1cm) but less round the corners and work in slowly.

    Dean Lee -

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    • Use a heat gun or hair dryer or apply a heated iOpener to the left side of the rear panel for at three minutes to soften the adhesive underneath.

    If using an iOpener it will need to be fully heated and set on for at least 5 minutes. You’ll know the phone is hot enough when its almost too hot to touch.

    Spencer Barron -

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    • Be careful near the corners, as the glass is weakest there.

    • Insert an opening pick into the lower-left corner of the rear panel.

    • Using another opening pick, cut the adhesive along the left edge of the rear panel.

    • Don't insert an opening pick in more than halfway on the left edge near the fingerprint sensor or you may damage the ribbon cable inside.

    • It is fine if opening picks fall out as the back cover becomes separated.

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    • Using the inserted opening pick, carefully cut the adhesive around the upper-left corner of the rear panel.

    • Finally, cut the last of the adhesive along the top of the phone.

    • Use an iOpener, hair dryer, or heat gun to apply more heat as needed where you are cutting the adhesive.

    Be VERY patient as you slide the opening picks around the periphery of the glass, and use heat very liberally. Make sure the smooth, clear aspect of the iOpener is against the glass, not the rough black portion.

    David Gitlitz -

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    • Separate the right side of the rear cover first.

    • Tilt the cover up along the left edge to expose the fingerprint sensor ribbon cable.

    • Do not pull out the fingerprint sensor ribbon cable yet.

    • The fingerprint sensor cover might stay attached to the midframe.

    Thought I'd done something wrong here as there wasn't a cable attached to the back - the fingerprint reader hadn't come away with the back, but had stayed with the phone.

    Dean Lee -

    Exactly the same experience. Made life a little easier.

    Mister Fixer -

    Happened to me as well.

    David Gitlitz -

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    • Use the tip of a spudger to pry the fingerprint sensor ribbon cable up and out of its socket.

    On my phone the fingerprint sensor did not come off with the back cover but stayed on the phone!

    Dean Lee -

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    • Remove the back cover.

    • To re-install the back cover:

    • Use tweezers to peel away any remaining adhesive from the phone's chassis. Then clean the adhesion areas with high concentration isopropyl alcohol (at least 90%) and a lint-free cloth to prep the surface for the new adhesive. You don't have to clear out adhesive down to the plastic but larger pieces should be removed.

    • Turn on your phone and test your repair before installing new adhesive and resealing the phone.

    • Carefully apply the new adhesive to the back cover, then line up one edge of the glass against the phone chassis and firmly press the glass into the phone.

    I am installing a new backplate (this is my first repair; I was CERTAIN that I would crack the back glass, and I was NOT wrong) but I’m not sure how tweezers are meant to remove gooey adhesive! I simply used the blue plastic pry tool as a scraper and gently rolled up the goo. Maybe the glue is different because I have a refurbished phone? That may also explain why I had so much trouble with Step 1. Hope that this helps!

    Christopher Yarlott -

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    • Use a Phillips screwdriver to remove the nine 4 mm screws securing the upper midframe.

    There are two more screws on the bottom right corner of the little side frame that the Qi plate is glued to. I took those out as it put less stress on it.

    John Stone -

    It helps to hold the fine tweezers with your non-dominant hand to support the screw heads and ensure they come straight out; you can also gently lift as you unscrew.

    David Gitlitz -

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    • Insert the tip of a spudger into the upper-left corner of the upper midframe.

    • Pry the upper midframe out of the phone.

    • The upper midframe snaps into and out of place.

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    • Peel the wireless charging coil off the battery starting with the left side.

    • The adhesive is weak but you can use an opening pick to cut it if necessary.

    • During reassembly start by snapping the midframe into place first before adhering the wireless charging coil.

    Be careful not to tear it as it comes off - especially the side bits that stick out a bit

    Dean Lee -

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    • Use the tip of a spudger to disconnect the orange ribbon cable connecting the battery to the motherboard.

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    • Remove the nine 4 mm Phillips screws from the plastic cover next to the battery.

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    • Remove the plastic cover next to the battery.

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    • Insert the tip of a spudger into the top of the lower midframe.

    • Pry the lower midframe out from the phone.

    • The lower midframe snaps into and out of place.

    • Remove the lower midframe.

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    • Use the tip of a spudger to pry the front camera connector straight up and out of its socket.

    • Use tweezers to remove the front camera.

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    • Use the tip of a spudger to disconnect the iris scanner from the motherboard.

    • Use tweezers to remove the iris scanner.

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    • Use the flat end of a spudger to pry the front sensor connector out of its socket.

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    • Use the flat end of a spudger to disconnect the display cable from the motherboard.

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    • Use the flat end of a spudger to disconnect the touchscreen cable from the motherboard.

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    • Use the flat end of a spudger to disconnect the charging assembly from the motherboard.

    These screws are supposed to be 3.2 mm because when I took out these screws, they were shorter than the ones you take out first

    Lizmaris Morales -

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    • Remove the three 4 mm Phillips screws securing the motherboard.

    • There are triangles next to the holes indicating the motherboard screw locations.

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    • Use a spudger to gently lift the motherbord from the upper-left corner.

    • Carefully remove the motherboard.

    • Move the ribbon cables out of the way as necessary. Do not pull the motherboard out if it becomes snagged on any cables.

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    • Insert one side of a pair of angled tweezers into the gap in the side of the phone's earpiece speaker slot.

    • Only use the very tip of the tweezer if you don't want to damage the earpiece speaker.

    • Gently pry the earpiece speaker free from its adhesive.

    • Lift the earpiece speaker out of the slot.

Conclusion

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Check out our Answers community for troubleshooting help.

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

Sam Omiotek

Member since: 25/02/19

72005 Reputation

4 comments

One question, if I go through the aluminum mesh, with a pin to the bottom, do I hit the plastic or the speaker? it's a curiosity that is altering me a little haha. Thanks

Elliot -

I have not taken apart the speaker on the Note9 so I don’t know for sure but I think you would hit the speaker.

Sam Omiotek -

Metal i mean

Elliot -

It is a curiosity that I would like to know, and it is that I can not find any photo taken from above, only from a side angle. Thank you

Elliot -