Ring Stick Up Cam Battery Speaker Replacement

Written By: Vanessa Hasbrouck

Comments: 2

Ring Stick Up Cam Battery Speaker Replacement

Difficulty

Moderate

Steps

Time Required

15 minutes

Introduction

If the audio of your Ring Stick Up Cam Battery (3rd Generation, model number 5UM7E5) is not present or distorted, use this guide to replace the speaker.

Prior to using this guide, ensure that there is nothing blocking the device or muffling the sound. Test the audio in the Ring app a few times to ensure that there is an audio issue. If there is nothing physically obstructing the audio, your speaker may need to be replaced. This guide will walk you through how to locate and replace the speaker inside your device. Before beginning, make sure to power off your device and disconnect it from the Ring app.

Tools

Step 1

Turn the camera so the lens is facing away from you, and the back is facing towards you.
Place one hand securely on the base and the other on the stand.
Carefully twist your bottom hand counterclockwise until the indicator line reaches the unlock icon.

Step 2

Gently pull down to separate the stand from the camera body.

Step 3

Hold the camera so the opening containing the battery is toward the ceiling.
Squeeze the silver lever labeled "push" and extract the battery from its slot.

Step 4

Remove the upper and lower silicon covers on the rear panel with your fingers or the hook-end of the halberd spudger.

Step 5

Remove the 6 mm white screw from the rear panel with the a T3 Torx screwdriver.

Step 6

Rotate the device so the base is facing upward.
Remove the two 6 mm screws from the base (on either side of the QR code) using a Phillips #00 screwdriver.
Remove the two 4 mm screws that connect the silver latch on the outside rim using a Phillips #00 screwdriver.

Step 7

Remove the silver latch from the base.
Remove the front cover.
Remove the eight 6 mm screws from the inside panel with a Philips #00 screwdriver.
Remove the two 4 mm screws from the inside panel with a Phillips #00 screwdriver.

“Remove the front cover”. After removing all the screws and silver latch, it still feels like either it’s glued down or snapped on some how. Need more explanation on how to “ remove the front over”.

Yai Pranivong -

Hello Yai! You definitely have to put some strength into it! I would take one of the black spudger tools and try to pry it off! There is some sort of additional adhesive you have to work through!

Vanessa Hasbrouck -

Step 8

Pry the inside panel open using your hands or a spudger if necessary.

Step 9

Remove the seven 4 mm screws connecting the motherboard to the camera body with a Phillips #00 screwdriver.

Step 10

Lift the motherboard from the camera body with the halberd spudger.

Step 11

Rotate the device to its side.
With your fingers, carefully remove the white part of the cord clip from the beige base.
Repeat this for the remaining three cords connecting the motherboard to the camera body.

Step 12

Fold the motherboard downward from the camera body, revealing a white connecting strip.
Using the flat end of a spudger, flick the black hinge upward.
Pull the white strip out of the slot.

Step 13

Carefully insert the spudger underneath gold adhesive at the lower left-hand corner of the motherboard.
Gently remove the adhesive cover from the motherboard.

Step 14

Orient your device so that the interior of the camera body is facing the ceiling.

Step 15

Remove the two 6 mm screws that connect the camera to the camera body using a Phillips #00 screwdriver.

Step 16

Grab and twist the camera counterclockwise with your thumb and index finger.

Step 17

Using your fingers, lift out the camera component including the camera lens and the attached wire.

Step 18

Remove the two 4 mm screws connecting the metal protective piece to the camera body using a Phillips #00 screwdriver.

Step 19

Using your fingers, carefully pinch the white connector attached to the black cable, and gently pull it out of its slot on the daughterboard.

Step 20

Rotate the camera body to a comfortable position.
Use the spudger to pry the metal component from the camera body.
The daughterboard and microphone should now be exposed.

Step 21

Gently remove the daughterboard from the base with your hands or the spudger if necessary.

Step 22

Use the hook end of the halberd spudger to carefully lift the microphone from the base.

Step 23

Remove the two 4 mm screws from the upper black cover panel using a Phillips #00 screwdriver.
Remove the two 4 mm screws from the lower black cover panel using a Phillips #00 screwdriver.