Introduction
This guide will show you how to clear out a paper jam in an HP OfficeJet 3833 series (HP OfficeJet 3830 series) printer. Occasionally, the paper will not feed into a printer or will feed incorrectly due to a paper jam. Foreign objects, such as thumbtacks and push pins, can get stuck inside the paper feeder and cause a paper jam. This guide will also show you how to locate unwanted blockages from the printer.
It is imperative to follow steps 5-6 to make sure to power is turned off correctly and disconnected from any external power source.
Tools
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Check the input tray, located in the back of the printer, for any paper remains and remove them.
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Check the output tray, located in the front of the printer, for paper remains and remove them.
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Shut down the printer.
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Hold down the power button until a message appears.
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Select the Shut Down option.
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Unplug the printer power cable from the wall outlet.
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Remove the power cable from the back of the printer.
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Pull back on the front sides of the printer to remove the front panel.
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Then pull the handle inside to remove the ink cartridge panel.
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Locate the cleanout door on the bottom half of the printer.
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Open the cleanout door to remove unwanted debris.
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