Introduction
Tools
-
-
Remove the printer from the optional second paper tray.
-
Pull out the paper tray from the front, and the duplexer from the rear.
-
Removing the print head (see the HP user guide) may also reduce the chance of ink leakage while working on the printer.
-
-
-
Hold up the control panel with one hand, reach underneath it with the other, and pull firmly downward on the curved support to detach it from the display
-
Lifting the display further up, reach behind the brown plastic cover, and pull it forwards to release it
-
-
-
Rest the machine on it's rear panel, so you can access the cable.
-
Lift up the brown clamp, and pull out the cable
-
Using a T-10 Torx screwdriver, undo the two screws beneath the display (pictured)
-
-
-
On the back of the printer, remove the two screws on the right hand side (left-hand when viewed from the front.
-
Open the door on the front of the computer, and remove the one screw on the lower left-hand side.
-
Using a spudger lever firmly outwards on the lower rear side of the panel.
-
With your other hand, push the panel backwards, It will slide half a centimeter backwards and come free.
-
-
-
Disconnect the scanner flatfex, sheet feeder and LED cables (marked in red).
-
Remove the earth strap (marked in yellow).
-
-
-
Remove the remaining screws around the top of the printer.
-
Lift the scanner assembly away from the printer.
-
To reassemble your device, follow these instructions in reverse order.
Worth checking at this point that the paper outfeed drive belt is not slack or damaged - this can give the same error message. The belt is behind the circuit board.
Chris Batchelor -