Introduction

If your Nest x Yale lock is related to any of the issues on the unresponsive section of your troubleshooting page, you may need to replace the touchpad. Use this guide to replace the keypad properly.

The touchpad is located inside the keypad. This touchpad is responsible for being able to input your code to unlock the door lock.

Before beginning this process, be sure that the device is off and not plugged into the lock.

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    • Unscrew all available screws that you can see from the back.

    • The screws are 0.25 inches phillips screws.

    • Make sure to not lose any of the screws, and keep track of them.

    I would suggest removing the word 'you' and start with 'Unscrew'

    Hazem Shekfa -

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    • Once you have unscrewed all the screws carefully remove the metal covering.

    • Make sure that the wire safely goes through the hole.

    No need to say 'also' since it is a note

    Hazem Shekfa -

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    • Then once again unscrew the two screws that you see.

    • The screws have a height of 0.2 inches phillips screws.

    • Make sure to not lose any of the screws, and keep track of them.

    Provide an amount of how many screws needed to be unscrewed in this step

    Hazem Shekfa -

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    • Once all screws are unscrewed proceed to tap the screen out of the metal casing.

    The two photos in this step look very identical

    Hazem Shekfa -

Conclusion

To reassemble your device, follow these instructions in reverse order.

Christopher Gonzalez

Member since: 26/09/22

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One comment

Where do you order the touchscreen from?

Mike Turrell -