Introduction

This guide should be used to open the modem to access inner components for repair or replacement.

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    • Locate the single 1 cm screw on the back of the device (enclosed by a red circle in the image).

    • Using a screwdriver with a Torx 10 hex screw, begin removing the 1cm screw by turning the screwdriver counterclockwise.

    • Remove the screw and set aside.

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    • Rotate your device 90 degrees to the right so that the bottom of the device is facing you.

    • Locate the two horizontal slots on the bottom of the device.

    • You may need to remove the sticker on the bottom of the device to access these slots.

    • Insert the back end of the forceps into one of these slots. You may also use any other flat, narrow tool that fits into the slots.

    • Gently push the forceps into device. You should feel movement or hear a click, signifying this side of the device is unlocked.

    • Repeat with the other slot to completely unlock the device.

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    • Grab the top and the bottom of the device and gently pull the device open.

    • Continue pulling until you have completely removed the top cover of the device.

    • When reassembling your device, make sure the standby key is properly in place. See the Standby Key Guide for more information.

    • Also ensure that when you close the two sides of the cover the LED indicator lights are inside the information panel.

Conclusion

In order to learn how to re-assembly your device, visit the Reassembly Guide.

Bhavik Patel

Member since: 13/10/14

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