Introduction

If Microsoft Teams is not working after many attempts, this guide shows you what you can try using file explorer.

Source:https://answers.microsoft.com/en-us/msof...

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    • In the search bar enter "Run" and type in %appdata%\Microsoft\teams

    • From ‘Application Cache’, go to Cache and delete any of the files in the Cache location. “%appdata%\Microsoft\teams\application cache\cache”

    • From ‘Blob_storage’, delete any files that are located in here if any. “%appdata%\Microsoft\teams\blob_storage”

    • Within ‘Cache’, delete all files “%appdata%\Microsoft\teams\Cache”

    • Within ‘databases’, delete all files “%appdata%\Microsoft\teams\databases”

    • Within ‘GPUCache’, delete all files “%appdata%\Microsoft\teams\GPUcache”

    • Within ‘IndexedDB’, delete the .db file “%appdata%\Microsoft\teams\IndexedDB”

    • Within ‘Local Storage’, delete all files “%appdata%\Microsoft\teams\Local Storage

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    • Lastly, from ‘tmp’, delete any file “%appdata%\Microsoft\teams\tmp”

    • Once finally done clearing, you can now restart Teams from your local desktop and check if the issue disappears.

Koffi Junior Dessou

Member since: 28/06/21

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