Introduction
Tools
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Unscrew the two black screws (8 mm long) located in the middle of the handset using #1 Phillips head.
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Pry the back cover off the headset using a spudger. It is best to pry at the top of the handset.
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While holding the handset front cover, grasp and twist the handset microphone and jack until they come free from the cover.
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Unscrew the 2 screws (8 mm long) that hold the receiver in place using a #1 Phillips screwdriver.
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Note: The screws come with washers.
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Pull the red and green wires that connect the receiver to the microphone out from under the metal piece and black padding.
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Note: To insert the wires back underneath the black padding, pull the black padding back with your finger and use plastic opening tool to wedge the wires underneath the black padding.
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To reassemble your device, follow these instructions in reverse order.