Introduction

Use this guide to open the Apple TV 4K 2021 Siri Remote for repairs.

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    • Use a P2 Pentalope screwdriver to remove the two 6.1 mm-long screws securing the bottom cover.

    • Remove the bottom aluminium cover.

    These screws seem larger than a P2. My P2 keeps slipping on the screws.

    prplecake -

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    • Insert an iFlex into the gap on the right side of the circular clickpad.

    • Insert the iFlex about 3 mm.

    • Use the iFlex to create a gap by prying the circular clickpad upwards.

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    • Insert an opening pick into the gap. Remove the iFlex after inserting the opening pick.

    • Slide the opening pick around the top half of the clickpad.

    • Avoid sliding the opening pick to the bottom half of the clickpad. A flex cable runs there!

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    • Lift the clickpad from the lower right side to access the press connector.

    • Use an opening pick to pry up the clickpad connector to disconnect it.

    • Remove the clickpad.

    Why doesn't iFixit sell replacement clickpads? This component is the most likely to fail on these remotes, and it is one of the easier things to replace.

    BitingChaos -

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    • Insert the iFlex into the gap on the right edge of the volume button.

    • Insert the iFlex about 3 mm.

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    • Use the iFlex to pry up the volume button to unhinge the plastic clips which keep the button in place.

    • Remove the volume button.

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    • Insert an angled probe into the housing to release the right plastic clip of the mute button.

    • Carefully push against the buttons clip from the inside.

    • Make sure that the probe doesn't hit any components on the mainboard and is inserted horizontally.

    Getting the power button aligned when reassembling is very tough.

    Tracey -

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    • Insert the probe into the gap on the surface of the mute button.

    • Use the probe to pry up the mute button and unhinge the remaining plastic clips.

    • Remove the mute button

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    • Insert a probe into the case to release the right plastic clip of the play/pause button.

    • Gently press against the clip from the inside.

    • Make sure that the probe doesn't hit any components on the mainboard and is inserted horizontally.

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    • Insert the probe into the gap on the surface of the play/pause button.

    • Use the probe to pry up the play/pause button and unhinge the remaining plastic clips.

    • Remove the play/pause button.

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    • Insert the probe into the housing where the clickpad was previously to release the upper plastic clip of the back button.

    • Carefully press against the clip from the inside.

    • Make sure that the probe doesn't hit any components on the mainboard and is inserted horizontally.

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    • Insert the probe into the gap on the surface of the back button.

    • Use the probe to pry up the back button and unhinge the remaining plastic clips.

    • Remove the back button.

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    • Insert the probe into the inner housing where the clickpad used to be to release the upper plastic clip of the TV button.

    • Carefully press against the clip from the inside.

    • Make sure that the probe doesn't hit any components on the mainboard and is inserted horizontally.

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    • Insert the probe into the gap on the surface of the TV button.

    • Use the probe to pry up the TV button and unhinge the remaining plastic clips.

    • Remove the TV button.

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    • Use a T3 Torx screwdriver to remove the two 4.7 mm-long screws securing the Siri button on the right edge of the remote.

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    • Use the pointed end of a spudger or a pair of tweezers to lift the Siri button up and out of the remote.

    • Remove the Siri button.

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    • Turn the remote upside down.

    • This will avoid the power button falling into the case and getting jammed.

    • Insert the flat end of a spudger into the charging port.

    • Don't worry! This won't damage the port.

    • Push the spudger in to slide the insides of the remote out about 1 inch (2.5 cm).

    • Don't try to push it all out yet! The power button needs to be removed first.

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    • Turn the remote back over and make sure that the recess of the inner frame aligns with the power button.

    • Use the pointed end of a spudger to press the power button into the recess of the inner frame (if it didn’t already fall in by itself).

    • Remove the power button.

    Someone picked the power button off from the front and broke two of the four little black clips that hold the power button in place.

    Where does one get a new power button, or maybe just the black plastic piece on the back?

    Cuepawn -

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    • Pull the inner frame out of its aluminum housing.

    • There is a slight resistance when pulling out.

Conclusion

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Check out our Answers community for help.

Adriana Zwink

Member since: 18/12/19

47683 Reputation

4 comments

Hi,

Thank you so much for the guide - I was able to open up my coffee spilled on remote clean it and actually fix it! However...somewhere along the lines I broke the Siri button (it was working fine prior to me opening up the remote)! It's a physical problem - I can't push it down physically, there is no spring like behavior...was there something in between the button that I dislodged? Any ideas?

Joanna -

Whaa? I just wanted to slide out the module and desolder the Siri button in the same fashion I cleanly remove panic buttons on key fobs. I’ll be using JB Weld. Thank you for the heads up. Apple presenting two screws, lol!

wolear -

May not be immediately clear from the photos, but to extract the two P2 Pentalobe screws, you'll need to hold the P2 bit about 10-degrees off-axis. The screws are not longitudinal to the case.

John Shirley -

I found the screw heads to be extremely brittle, got them out once and inserted again but now I am seeing small shavings coming off and can't open it again, word of caution

Ryan Owens -