Introduction
Is paper stuck in your Brother MFC-780W Printer? Don't worry, this guide provides a simple, step-by-step process to fix paper jams on the Brother MFC-780W. The guide goes over multiple ways to fix the paper jam, whether through the printer's front cover or the paper tray. To avoid having paper jams in the first place, make sure to not overload the printer with paper, as that could cause a jam in the paper tray. Also, it is best to not interrupt a printing job, as that can cause a paper jam. Make sure that you use the right paper for your printer, as using different paper sizes and thicknesses can cause the paper to be stuck when printing.
-
-
Unlatch the hatch in front of the paper tray and pull it down to open the front cover of the printer.
-
Once it is pulled down you should be able to see the toner cartridge.
-
-
-
Remove the toner cartridge by squeezing the two handles (one grey and one black) gently, pulling it towards you, allowing the jammed paper to come out with it.
-
Place the toner cartridge assembly on a clean, flat surface to prevent any spills.
-
Carefully pull the paper out.
-
-
-
In case the paper remains stuck in the output tray opening, remove the paper tray from the printer.
-
Pull the tray towards you until the entire tray is out of the printer.
-
Retrieve the jammed paper from the paper tray opening. Pull the paper gently towards you.
-
-
-
Once the jammed paper is removed from the paper tray, reinsert the paper tray, and then close the front cover.
-
Close the front cover by pushing it up towards the scanner until you hear a "click" sound, ensuring that it is properly secured.
-
By following these steps, you should be able to fix your paper jam.
