Introduction

If your HP 14-dq0060nr is in need of a RAM upgrade or is just in need of a replacement, use this guide to replace the RAM itself.

The RAM is a volatile memory bank that makes it easier for your device to access information. It helps you load applications, surf the internet, edit documents, etc.

Before beginning, make sure to power off your device completely and disconnect from any external power source.

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    • Flip the laptop over so the backside is facing up.

    • Make sure the device is shutoff and unplugged from the AC adapter. Be sure to keep track of which grip goes on which side, as one is larger than the other.

    • Use a spudger to remove the grips from the back case to reveal screws underneath.

    • Be careful when peeling the grips off so they don't tear apart. You need to reuse them them.

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    • Use a Phillips #1 screwdriver to remove six 6.0 mm screws and two 4.0 mm Phillips #1 screws.

    • Slide a plastic opening tool underneath the back case near the screen hinges. Gently pry up on either side.

    • You may hear popping sounds as the tabs securing the case release. This is normal. If the case does not move, try prying at a different angle/position.

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    • Use a Phillips #1 screwdriver to remove the four, 3.00 mm screws.

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    • Pull the battery cable away from the connector in the same direction that the individual wires are running.

    • Pull evenly on the full width of the cable so that no individual wires are overly strained.

    • Remove the battery from the laptop frame.

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    • Pull the two RAM retaining arms away from the center of the RAM stick.

    • The RAM stick should "pop" up slightly from its socket.

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    • Use tweezers to remove RAM stick.

    • To avoid bending the socket pins, remove the RAM stick at the same angle as it was released.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Christopher Supek

Member since: 02/02/23

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