Introduction
The toilet flapper opens to allow water to flow from the toilet tank into the bowl when the toilet is flushed, and it is controlled by the chain. The toilet won’t be able to function properly if the chain is broken. If the chain isn’t able to pull on the flapper then the toilet won’t be flushed.
Tools
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Shut off the stop valve underneath the toilet by turning it clockwise until it becomes hand tight.
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Squeeze open the spring clasp that connects the pull chain to the tank lever.
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Disconnect the spring clasp from the tank lever.
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Use tweezers to grab the folded aluminum that is holding the chain.
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Use pincers to grab the other side of the aluminum and pull on opposite directions to unfold the aluminum and release the chain.
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To reassemble your device, follow these instructions in reverse order.