Introduction

This guide shows how to replace the ball wheels of the Dyson DC39 Origin to fix a stuck wheel or vacuum that is not moving. It is a simple process that only requires a few steps.

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    • Push down on the gray button located next to the power button to release the bin from the ball housing.

    • Pull the bin away, then up from the ball housing to remove it.

    • If the bin won't fit back into place during re-assembly, you may need to push the grey button again.

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    • Place the ball housing on its side and orient it so that the underside of the steering assembly is facing you.

    • Remove the four 18.0 mm Torx 15 screws.

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    • Using two hands, hold the ball housing with the handle in one hand and the steering assembly base in the other.

    • Hold the steering assembly base near one of the wheels.

    • Pull the steering assembly base directly away from the ball housing. You should notice a pin release.

    • Push up on the steering assembly to remove it completely from the ball housing.

    • During reassembly, slide the steering assembly in first, then push the pin back into its locking position.

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    • Remove the 21.4 mm Torx 15 screw located at the center of the ball wheel.

    • There is one screw located at the center of each wheel.

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    • Pull the wheel away from the main body of the device.

    • This may require a lot of force. The plastic wheel may bend slightly.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Michael Hutcheson

Member since: 26/04/17

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