Introduction
This guide shows how to replace the ball wheels of the Dyson DC39 Origin to fix a stuck wheel or vacuum that is not moving. It is a simple process that only requires a few steps.
Tools
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Push down on the gray button located next to the power button to release the bin from the ball housing.
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Pull the bin away, then up from the ball housing to remove it.
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Place the ball housing on its side and orient it so that the underside of the steering assembly is facing you.
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Remove the four 18.0 mm Torx 15 screws.
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Using two hands, hold the ball housing with the handle in one hand and the steering assembly base in the other.
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Pull the steering assembly base directly away from the ball housing. You should notice a pin release.
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Push up on the steering assembly to remove it completely from the ball housing.
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To reassemble your device, follow these instructions in reverse order.