Introduction
When the PC begins to shut off or freeze randomly, you may need to replace the heatsink. (refer to the Troubleshooting Guide for more details).
Tools
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Place the PC so the name "Alienware" is on top and facing you.
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Slide the front panel towards you and lift up.
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Fully disconnect the panel by unplugging the lighting cord going into the PC's internal system.
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Remove the front panel from the rest of the device.
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Remove the two 2.0 mm screws holding the fan protector in place using a Phillips #1 screwdriver.
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Remove the protector holding the fan in.
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Use a Phillips #1 screwdriver to loosen the four spring screws around the fan until you hear a click.
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Gently pull back the clips and remove the fan by pulling it out.
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Loosen the four 10.0 mm screws around the heatsink with a Phillips #1 screwdriver until you hear a click.
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Remove the heatsink by gently prying and lifting it up.
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To reassemble your device, follow these instructions in reverse order.
