Troubleshooting

For quick help with diagnosing and solving issues with your PS4 Slim, check out the troubleshooting page.

Playstation 4 Slim Troubleshooting

Background and Identification

The Sony PlayStation 4 Slim is a television game console produced by Sony Computer Entertainment. Announced on September 7, 2016, this model offers nearly identical internal specs to the original PlayStation 4, but offers a significant design upgrade. Most notably, this Playstation is appreciably smaller than its predecessor, with its volume reduced 30% and its weight reduced 25%. Additionally, this Playstation offers improved energy efficiency, with 34% less power consumption. The PS4 Slim also supports HDR content, providing a greater range of dynamic lighting and visual effects. This console plays the same library of downloadable or disk-based games as the other PS4 models.

The PS4 Slim’s model and serial number are located on the original packaging and on the back of the system.

The most often replaced PlayStation 4 Slim parts include the motherboard, fans, optical drive, and power supply.

Specifications

  • CPU: x86-64 AMD “Jaguar”, 8 cores
  • GPU: 1.84 TFLOPS, AMD Radeon™ graphics based engine
  • RAM: GDDR5 8 GB
  • HD: 500 GB removable and upgradable to 1 TB
  • Connectivity: 802.11 a/b/g/n/ac Wireless, Bluetooth 4.0, Ethernet 10/100/1000
  • Ports: USB 3.1, AUX, HDMI
  • Dimensions: 10.43 x 11.34 x 1.54 in / 265 x 39 x 288 mm

Additional Information

CNET: Playstation 4 Slim Product Review

Recombu: Playstation 4 Slim Setup Guide

Sony: Playstation 4 Website

Sony: Playstation.com Service Request

Wikipedia: Playstation 4 Slim

Wired: Playstation 4 Slim Teardown Video