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HP 310-1037 Hard Drive Replacement

HP 310-1037 Hard Drive Replacement

Here is a HP 310-1037 with a failed hard drive....

Replacement Guides

Cooler

Cooler
Hard Drive

Hard Drive
Motherboard

Motherboard

Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Background and Identification

The HP TouchSmart 310-1037 is a 20-inch LCD panel display with touchscreen capabilities. TouchSmart is a series of tablet PC laptops and touchscreen all-in-one desktop computers designed by Hewlett-Packard. HP TouchSmart computers typically include various Intel or AMD processors and run on Windows Vista or Windows 7 operating systems.

The HP TouchSmart 300 series was first released in October 2009. The HP TouchSmart 310-1037 model features a 20-inch touchscreen with a resolution of 1600 by 900 pixels. The touchscreen can support up to two touch points with a response time of 5 milliseconds. This computer includes an AMD Athlon II X2 240e processor with an AM3 socket and an operating speed of up to 2.8 GHz. The motherboard can support processor upgrades with AMD Athlon X4, X3, or X2 processors. The 310-1037 model is sold with 4 GB of RAM memory but can support up to 8 GB of RAM on 64-bit PCs. The computer includes a 1 TB hard drive and an AMD Radeon HD 4270 graphics processor.

The HP TouchSmart 310-1037 includes the HP logo in the center of the display’s bottom bezel. The HP logo includes the letters ‘hp’ printed in lowercase letters inside of a circle. An SD/SDHC/MMC/plus card port is located in the bottom right-hand corner of the display’s front face.

Technical Specifications

Display: 50.80 cm (20 inches) LCD panel display with touchscreen

  • Resolution: 1600 x 900 (16:9 aspect ratio)
  • Touch technology: Optical Touch
  • Touchpoints: 2 supported
  • Colors: 16.7 million
  • Color gamut: 72%
  • Response time: 5 ms (on/off)
  • Contrast ratio: 1000:1
  • Image brightness: up to 250 nits

Motherboard: DA0NZ2MB6A0 (Aronia)

  • Manufacturer: Quanta
  • Form factor: Custom 312 mm x 188 mm
  • Chipset: AMD M880G
  • Memory sockets: 2 x DDR3
  • Front side bus speeds: HyperTransport 3 (up to 5.2GT/s)
  • Processor socket: AM3
  • Expansion Slots: 1 PCI Express x1 mini card socket
  • For more details, see Aronia motherboard specifications.

Processor: AMD Athlon II X2 240e

  • Operating speed: Up to 2.8 GHz
  • Number of cores: 2
  • Socket: AM3

Memory: 4 GB

  • Amount: 4 GB
  • Speed: PC3-10600 MB/sec (message as PC3-8500)

Memory upgrade information:

  • Dual-channel memory architecture
  • Two DDR3 SO-DIMMs (204-pin) sockets
    • PC3-8500 (DDR3-1066)
    • PC3-10600 (DDR3-1333)
  • Non-ECC memory only, unbuffered
  • Supports 1GB and 2GB DDR2 SO-DIMMs
  • Supports up to 8 GB on 64-bit PCs
  • Supports up to 4 GB on 32-bit PCs
  • *32-bit PCs cannot address a full 4.0 GB of memory.
  • Maximum memory only if using 4GB DDR2 SO-DIMM modules

Video graphics: AMD Radeon HD 4270

  • Integrated graphics using AMD Radeon HD 4270

Sound/Audio: Audio codec: Realtek ALC269

  • Integrated High Definition audio
  • Audio CODEC: Realtek ALC269
  • Supports jack sensing
  • Supports Line-input, Mic-input, Headphone output

Speakers:

  • Channels: 2.0 stereo (2 speakers)
  • Power: 2W per speaker

Microphone:

  • Interface: Integrated 2 channel (stereo array)

TV-Tuner: AVerMedia NTSC/ATSC A327 (hardware encoder)

Networking: LAN: Gigabit 1000-Base-GT

  • Interface: Integrated into motherboard
  • Technology: Realtek RTL8111E
  • Data transfer speeds: up to 10/100/1000 Mb/s
  • Transmission standards: Gigabit 1000-Base-GT Ethernet

802.11 wireless b/g/n & Bluetooth 3.0 half-length PCI-Express Mini card:

  • Interface type: PCI-e half-length mini card socket
  • Electrical interface:
    • WLAN: PCIe 2.0, CEM1.1 compliant with no Vaux support.
    • Bluetooth: Compliant with USB 2.0.
  • Data transfer speeds: up to 300 Mbps
  • Transmission standards: 802.11 b/g/n
  • Antennas: 2 (internal)
  • Operating band: 2.4 GHz single band
  • Supported security protocols:
    • WPA, WPA2
    • WEP
  • Bluetooth 3.0 spec compliant

Hard drive:

  • Size: 1 TB
  • Interface: SATA
  • Rotational Speed: 7200 rpm

CD/DVD disc drive: Slim Tray 8x SuperMulti DVD Drive with Lightscribe drive

Memory Card Reader: 6-in-1 single-slot multimedia card reader

  • Supports the following cards:
    • Memory Stick (MS) and Memory Stick Pro (PRO)
    • MultiMediaCard (MMC)
    • MultiMediaCard Plus (MMC Plus)
    • Secure Digital (SD)
    • Secure Digital High Capacity (SDHC)
    • xD-Picture Card (xD)

Power Supply: External 120W (100V-240V)

  • Total wattage: 120W
  • Input voltage:
    • 100-127V/3A (50-60Hz)
    • 200-240V/2A (50-60Hz)
  • Output voltage: 19V

Additional Information